How can we help?
Get help with your workspace, connected sources and AI assistants.
Customer support
Accounts, billing, reports or connection issues. Tell us what happened and we’ll help you find the next step.
Privacy & your data
Questions about your personal data, access requests or deleting your information.
Include your workspace name, the affected source and any error message. Please leave out passwords, access tokens and payment card details.
A few useful answers
Start here for common questions.
How do I connect my AI assistant?
Open AI Connections, choose your workspace and grant the permissions you need. You can revoke the connection from the same page.
Open AI ConnectionsWhy is a report missing or delayed?
Check that the right source is selected and connected. Some reports run in the background, and providers may publish data with a delay. If the issue continues, send us the source, date range and error message.
Check integrationsHow do I change or cancel my plan?
Open Plan & billing in your workspace to manage your subscription. Cancellation takes effect at the end of the paid period. Optional trials do not automatically turn into paid subscriptions.
Open Plan & billingHow do I disconnect a source or delete my data?
Disconnect a provider in Integrations or revoke an assistant in AI Connections. Disconnecting stops synchronization but does not delete existing reports. Workspace owners can delete a workspace in Settings. For a personal data request, email [email protected].
Read the privacy policy